Tech Mahindra Q2’24 Revenue Rs 12,864 crores

Tech Mahindra Ltd., a specialist in digital transformation, consulting and business re-engineering services announced the audited consolidated financial results for its quarter ended September 30th, 2023.

Revenue at USD 1,555 mn; down 2.8% QoQ, down 5.1% YoY

Revenue declined by 2.4% QoQ in constant currency terms

EBITDA at USD 129 mn; down 20.5% QoQ, down 47.3% YoY; Margin at 8.3%, down 180 bps QoQ

Profit after tax (PAT) at USD 59 mn; down 29.3% QoQ, down 62.5% YoY

Free cash flow at $ 213 mn

Revenue at ₹ 12,864 crores; down 2.2% QoQ, down 2.0% YoY

EBITDA at ₹ 1,072 crores; down 19.9% QoQ, down 46.0% YoY

Consolidated PAT at ₹ 494 crores; down 28.7% QoQ, down 61.6% YoY

Earnings per share (EPS) at ₹ 5.6

The Board approved interim dividend of Rs. 12 per share

Total headcount at 150,604 up 2,307 QoQ

Cash and Cash Equivalent at INR 6,515 cr as of September 30, 2023

“The year is being characterized by a challenging demand environment and prolonged macro uncertainties calling for a very tactical approach. We have doubled down our strategy of working closely with clients, helping them to streamline and modernize operations as they reprioritize their resources.”

“We have taken actions to reduce the exposure to non-core areas of business. These actions will, over time, help us improve our financial performance and enable long term sustainable growth. A consistent dividend payout reinforces our commitment towards creating value for our shareholders.”

Tech Mahindra was selected by one of the largest US-based global e-commerce giants to modernize their customer experience services in APAC and Europe.

Tech Mahindra was selected by a leading EU-based Fintech to accelerate banking client’s digital transformation journey. Tech Mahindra’s global presence and expertise in product implementation, digitalization, infrastructure, and operations will help banks digitally revitalize their business processes while reducing cost overheads.

Tech Mahindra was selected by one of the largest consumer healthcare companies in the world to be their global IT operations and transformation partner.

Tech Mahindra was selected by a large US-based telco operator as a Partner of Choice for their offshore operations. The deal encompasses a range of services, including both inbound and outbound activities for Account Services and Fiber/Copper Technical Support Operations.

Tech Mahindra was selected as the Partner to Transform the OSS stack for an EU-based telco. The solution consists of the entire suite of products from the ServiceNow Stable, including the latest called TNI (Telekom Network Inventory) & GIS solutions from IQGEO, marking the beginning of a very large transformation program.

Tech Mahindra announced a strategic deal win with one of the largest banks in India to implement a revamped and upgraded Customer Relationship Management (CRM) ecosystem in the bank and a few of its subsidiaries. Tech Mahindra will be responsible for the end-to-end upgrade, implementation of the hardware and software solutions, along with operational support.

Tech Mahindra won a Mainframe as a Service (MFaaS) deal from a large US-based truckload freight carrier. Tech Mahindra will support the critical Transportation Management System, with the hosting being handled by one of our trusted partners.

Tech Mahindra announced the appointment of Atul Soneja as the Chief Operating Officer (COO) effective 7th August 2023. With over 28 years of experience as a technology executive, Atul is a proven leader known for deep strategic expertise, building a culture of success, and driving business transformation through focused execution in challenging and competitive markets. Prior to this, Atul served as the COO at CitiusTech where he was responsible for managing the overall Delivery, Service lines and Operations for CitiusTech. Before joining CitiusTech, Atul held several leadership roles in Infosys and its subsidiaries, conceptualizing and driving several strategic programs throughout his tenure.

Tech Mahindra inaugurated a local innovation centre in Espoo, Finland. The new centre will accommodate a diverse workforce increasing the in-country headcount in collaboration with the local ecosystem. Further to the commitment in 2022 to set up a Makers Lab, the newly opened centre will also facilitate innovation in collaboration with new and existing customers in the region. The Makers Lab will also plug into the local startup ecosystem and universities to provide new opportunities in R&D across industries.

Tech Mahindra announced a strategic partnership with Surance.io, an innovative personal cyber insurance platform. The partnership aims to protect insurance customers by providing multilingual round-the-clock expert support, best-in-class call centre services, advanced AI-based threat detection tools, and customised guidance to prevent cyber-attacks.

Tech Mahindra announced the launch of ‘Ops amplifAIer’ solution under TechM amplifAI0->∞ suite of AI offerings. The solution will amplify the productivity of support engineers by providing a single pane integrated view with all the contextual information and tools to resolve issues. It will also enable team collaboration and generative AI assistance capabilities, making the processes future proofed.

Tech Mahindra announced a partnership with Google to launch Generative AI Powered Email amplifAIer under Tech Mahindra’s TechM amplifAI0->∞ suite of AI offerings. The Email amplifAIer will serve as a one stop solution to manage all email communication of contact center for enhanced customer service, by bringing the power of generative AI to provide unified visualization and automation technique, providing end-to-end solutions for email automation and personalized responses by identifying the intents, extracting the required entities from the email, and other systems including applications such as CRM, Finance.

Tech Mahindra has partnered with IFS, the global cloud enterprise software company. As part of this partnership, Tech Mahindra will be the exclusive distributor of IFS technology in India, including the IFS Cloud platform which delivers intelligence and automation across Field Service Management, Enterprise Resource Planning (ERP) and Enterprise Asset Management (EAM).

Tech Mahindra announced a partnership with Anyverse, a hyperspectral synthetic data generation platform that accelerates the development of computer vision-based solutions for autonomous applications. As part of the partnership, Tech Mahindra will use Anyverse’s platform to provide synthetic data sets to train, validate, and fine-tune its global automotive customers’ AI systems. The partnership will focus on advanced driver assistance systems (ADAS), in-cabin systems, and autonomous vehicle (AV) applications.