London-based consumer tech brand, Nothing, announced the inauguration of its second Exclusive Customer Service Center at M-16, 1st floor, Lajpat Nagar – 2, New Delhi – 110024, India. Location pin This expansion showcases Nothing’s dedication to the Indian market and its growing consumer base. The Exclusive Customer Service Center in Delhi will be operational from 21st March and plans to offer unmatched customer support and exceptional after-sales services.
Nothing is expanding its coverage of service centers from 300 to over 350 by July 2024, serving 18000+ pin codes across the country. The inauguration of the first Exclusive Customer Service Center in Bengaluru in October 2023 marked a pivotal moment for the brand, further solidifying its commitment to delivering excellence to Indian consumers.
Recently, Nothing announced the unprecedented success of Nothing Phone (2a), with a remarkable 60,000 units sold across channels within just 60 minutes of its launch. The inauguration of the Exclusive Service Center in Delhi is being done to provide world class service to the increasing base of Nothing and CMF customers.
Expressing his enthusiasm about the inauguration, Pranay Rao, Marketing Director, Nothing India, stated, “At Nothing, we believe that exceptional product experiences extend beyond innovative designs and cutting-edge technology. Our commitment to elevating the customer journey includes delivering unparalleled after-sales service. We are delighted to unveil our Exclusive Service Center in Delhi, which will not only instill trust but also reinforce our credibility amongst our valued customers in India.”
The Exclusive Service Center will host regular service camps for Nothing customers, offering a range of accessories and care packs, including provisions for Accidental/Liquid Damage, warranty upgrades, and more.
Looking ahead, Nothing aims to establish three additional service centers in Mumbai, Hyderabad, and Chennai by the end of 2024, with plans to further expand to 20 locations in 2025. Through these initiatives, Nothing is steadfast in its commitment to enhancing the overall customer experience through best-in-class brand services and support.