McKesson (NYSE: MCK), a diversified healthcare services leader, and Genpact (NYSE: G), a global professional services firm focused on delivering outcomes that transform businesses, today announced that they have extended their relationship to bring continued efficiency and automation capabilities to McKesson’s finance operations, utilizing automation and AI solutions.
The extension builds on a 13-year association of simplifying and standardizing McKesson’s finance processes, leveraging its vision, operational excellence, and enterprise strategy roadmap, combined with Genpact’s process expertise. The companies have delivered digitally-enabled automation and other advanced technologies to drive greater effectiveness and efficiencies in McKesson’s Finance processes.
With this extension, the partnership will focus on advancing the operating model, scaling operating capabilities with digital initiatives, and evolving customer-centric models.
“Genpact is a trusted partner in helping McKesson accelerate its digital finance vision and finance operating model to drive strategic business value,” said Britt Vitalone, executive vice president and chief financial officer, McKesson. “This partnership, in combination with other finance operating initiatives, will further accelerate our multi-year strategic growth initiative, contributing solid reduction in cost of finance operations and better position McKesson to meet the needs of the healthcare industry.”
Genpact has partnered with McKesson to deliver transformation to improve the delivery of finance capabilities in a more cost-efficient manner, improving customer and partner experience and Net Promoter Score (NPS).
“Rapid changes and disruption have underscored ongoing cost pressures, data management challenges, and need for agility that the healthcare industry has always faced, making it critical that leaders like McKesson continue to adapt their operating models,” said Tiger Tyagarajan, President and Chief Executive Officer, Genpact. “We look forward to continuing to innovate with McKesson to transform their finance operations globally to drive quick, strategic decisions and continue to deliver business value in a fast-paced environment.”