Accenture (NYSE: ACN) has signed a strategic agreement with the Commercial Bank of Dubai (CBD) to drive its technology transformation program and further enhance its market-leading banking services to personal and business customers.
Accenture will set up a development center of excellence (COE) to optimize CBD’s IT platforms and incorporate best-in-class technologies to enhance the customer experience. The COE, powered by hyper automation and generative AI solutions, will augment CBD’s IT efficiency and productivity across the software development lifecycle to world-class levels.
From left to right: Ali Imran, Chief Operating Officer, CBD, Othman Bin Hendi, Chief Customer Officer, CBD, David Parker, Global Financial Services Industry Practices Chair, Accenture, Max Di Gregorio, Managing Director, Financial Services, and Client Account Lead, Middle East.
Ali Imran, chief operating officer, CBD, said, “At CBD, we are focused on leveraging our DNA of innovation to augment user experiences with digital platforms. This agreement will further accelerate our digital aspirations to operate more effectively and deliver tailored services to our customers using the next generation of emerging technologies.”
Accenture will provide CBD with high-quality resources, best practices developed over decades of similar programs and an unwavering commitment to value realization to collaborate seamlessly with its team.
David Parker, global Financial Services industry practices chair, Accenture, said, “The banking industry is changing profoundly and banks, more than anything, need to innovate at speed and scale. Technologies like AI and cloud can help enormously to improve the agility, resilience and operational efficiency that give them a true competitive advantage. Our collaboration with CBD will draw on the full breadth of Accenture’s capabilities and expertise throughout our global network.”