Smartphones and instant messaging apps have transformed communications among consumers over the last few years. While these apps are popular with consumers, enterprises find them hard to use in their organizations since the messaging apps limit group size and are overwhelming with an excessive number of messages.
Teamchat is being launched today to bring the same instant, real-time messaging capability of popular consumer messaging applications to enterprises. This will enable organizations to greatly improve communications amongst its employees, partners, agents, distributors, and suppliers using a mobile-first messaging experience. With TeamChat, the way we communicate in our personal life is how we’ll communicate at work.
Teamchat is being used for a wide variety of use cases. Sales team managers are using it to generate real-time sales reports from nationwide sales teams. Marketing managers are using it to poll their teams about new product features and competitive information. HR managers are using it to gather employee feedback, deliver instant reward and recognition and attendance management. Service managers are using it to track their field technicians in real-time to improve customer response times. Retail organizations are using it to track store sales and metrics across nation wide retail outlets. In each of these cases, Teamchat enables instant, actionable communication within enterprise organizations.
Teamchat solves the key problem in large group messaging: excessive message clutter. Teamchat contains smart messages that automatically aggregate replies and update themselves. For example, when a user posts a poll in the group, the message updates itself automatically with the aggregate result when other group members reply to it. No matter how many users respond to the poll, it’s just one message in the conversation thread. Teamchat comes with numerous templates including poll, survey, number tracker, comment, multi-field forms, comment, location, nominate etc.
“Teamchat makes enterprises truly agile by enabling instant, actionable communication across large organizations, without being overwhelmed by message clutter.” said Beerud Sheth, founder & CEO of Teamchat. He added, “Teamchat is profoundly transforming enterprise communications in the same way that popular messaging apps have transformed consumer communications”.
Teamchat is available on app stores and works on all mobile (Android, iOS, Windows Mobile, Blackberry, Firefox etc) and web devices. Teamchat comes with an admin panel that enables organizations to manage users, groups, downloads, integrations and customizations. Teamchat offers server- and client-side APIs (application programming interfaces) to enable integration with popular third party tools and apps.