Gone are the days where only the absence of a CIO is realized. Now their presence too is realized. By the mid-1980s, the CIO role was primarily a technical job. First-generation CIOs were typically senior or middle managers in data processing or information systems. Until the internet came along, the main responsibility of the CIO was to deliver new IT systems on time and on budget and run existing systems with a high level of reliability. Chandrasekar R, Head of IT from a leading Tech company speaks on the tech adoptions, trends, spending, cloud-born companies, and their tech adoptions and more. Edited excerpts.
What are the key trends and adoptions you are noticing in tech companies in India?
As far as India as a market, I see the few key trends- Big Data Analytics, Artificial Intelligence, Machine Learning, Robotic Process Automation, and Cloud computing.
Being technology the bread-and-butter of an organization, how much does the IT head of the organization evolves over the years. Their roles are confined only to technology or business owners considering them on strategic decisions of the organization too.
Earlier the head of IT was considered as an enabler for rest of the functions and focus used to be on integration, migration, cost optimization and more. Now the focus is to to get maximum value from the available information and help the business to take the right decision by using Big Data, Machine Learning platforms.
You would have interacted with IT heads of various tech companies across the globe. What innovations you notice at C-level and where CIOs of Indian tech companies stand?
Some are looking at Data Analytics, AI, Machine learning as an option to come up the competitive edge in the market. Some are also looking at RPA kind of tools to bring in operational efficiency.
You work in an organization, where you get opportunities to handle the millennials both internally and externally. What are the key trends you notice while working with millennials?
Millennials are individuals who were born between the early 1980s and late 1990s, so are now aged between their early 20s and late 30s. They now represent the largest demographic in the workplace, with the eldest of this generation now reaching positions of power and influence within many businesses. In the workplace, the millennials don’t like command and control leadership.
They prefer Informal work environment. Be it allowing casual dress, flexible working hours, option to work from home and more. They also prefer to have the freedom to use smart devices at work and lastly having an engaging workplace.
Availability of high-speed broadband and ways app-driven content consumption is increasing, what is the next biggest disruption we can expect in the coming days?
I could see the following three as the game changers
- Switching of users from TV to connected/handheld devices. This may also result in increasing adoption of the Video and Audio-on-demand services.
- Gaming-on-Demand also might become very popular According to KPMG the Gaming would become 1 billion dollar industry by 2021.
- Voice – People would use voice to interact with things around them.
Many start-ups in India is tech-driven companies. What is your view on their tech-infrastructure? There is an overall mindset that their technology in consumer-facing is good while they are not investing heavily on back-end technology. Share your views.
Most of the start-ups are ‘born-in-cloud’ companies. They use the cloud platform and SAAS effectively to expand rapidly. In my view, this is the best option for start-ups. Rather than worrying about their own Infrastructure they can focus on their product and grow quickly
What are the key suggestions on IT infrastructure for the born-in-cloud companies?
In the long run, having a Hybrid cloud would help the organization to optimize the cost. Instead of having a single approach it’s better to have a balanced approach.