Pankaj Jain, who was heading ESS Distribution, the official distributor of E-Set security products has recently started his own firm- Panzer IT Solutions. In an exclusive chat with B Swaminathan, Associate Editor, Pankaj shares the views of his own company.
Panzer IT provides 360º IT Security Solutions. The company is into endpoint security, backup solutions, DRM, DLP, Encryption with best ROI & TCO for Endpoints, Mobile Devices, Servers, Gateways and Complete Network.
Pankaj also says Panzer IT is focused to provide best security software and services to Enterprises, Government, SMB, SOHO through channel partners & associates across India. The company is head quartered in Mumbai and has techno-commercial professionals at Mumbai, New Delhi, Kolkata and Bangalore.
Some of the solutions include, Endpoint Security, ESET NOD32, Kaspersky, Backup Solution, Disaster Recovery Management. Pankaj and his team are building channel network across India to sale and support enduser/enterprises for all security need.
Honesty, Consistency and transparency are the key words of his company and the biggest assert according to him. “We deal in only best in class products and hence channel and end-user are sure of products coming from Panzer Bag. We enjoy this reputation. We can assure from our side best channel policy, best price, assistance in negotiation and closing deals, assurance for best products and best support” Pankaj avers.
Asked to offer three promises for channel fraternity, Pankaj says every channel partner wants best price, margin, product, pre & post sales support. “We have all these as basic policy of our business model. We also believe that business relationship is path to find good friends. So over the period it is not business among vendor and channel, its business between friends.”
Asked about post-sale service, Pankaj firmly believes that the product of his basket remains his baby forever. “Taking care of reputation is my responsibility. We are very particular about customer satisfaction. Giving support for software solution is logistically easier but technically demanding. Its good that data security is in our DNA and we enjoy challenges.”